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I can't get into the portal - how does the login link work?

Updated over 2 weeks ago

You’ve got options for logging in. You can reset your password if you've logged into the portal before, or skip it altogether by using a login link - it’s quick, secure, and works anytime you need access.

Here’s how to do it:

Step 1: Enter your email address on the login page and click ‘Email login link’.

Step 2: You’ll see a confirmation message letting you know the link has been sent.

Step 3:Check your inbox for an email from us - then click ‘Log in’ in that email to go straight into the portal.

If the email doesn’t arrive within a few minutes, make sure to check your Spam or Junk folder, just in case.

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